Privacy policy

Automated Technologies

What are Cookies?
We use cookies and similar technologies (for example, web beacons, pixels, tags and device identifiers) to recognize you and/or your device(s) on, off, and across the Site and devices. We also log usage data when you use the Site, including when you view or click on content, browser type, browser language, perform a search or request, the date and time of your request, install an update, seek new functionality, or use one or more tools offered through the Site.

Cookies are pieces of information that websites transfer to your computer’s hard drive for record-keeping purposes. Cookies will be used if and in the event you make purchases using the Site, and we may otherwise use cookies to make visiting our Site easier. Cookies allow us to save preferences for you so that you won’t have to re-enter them the next time you visit. Cookies help us collect anonymous click-stream data to track user trends and patterns.

The Types of Cookies We Use

• Necessary. These cookies are essential for our Sites to perform basic functions. These include cookies that are required to allow users to authenticate and perform account related functions.

• Functionality. These cookies are used to store preferences set by users.

• Security. We use these cookies to help identify and prevent potential security risks.

• Performance. We use performance cookies to collect information on how users interact with our Site and the content utilized on our Site. We use these details to improve how our services and Sites.

• Advertising. These cookies are used to display relevant advertising to users of our Site, as well as to understand and report on the efficacy of ads served on our Site. These are set by us and trusted third party networks, and are generally persistent in nature.

Why We Use Cookies

Cookies and similar technologies help to facilitate the best possible user experience of the Site as they allow us to recognize you and maintain your user preferences from session to session and help us keep your account safe. They also help us ensure that your information is used in association with your account. Importantly, we do not use cookies or similar technologies to facilitate interest-based ads from third parties.

We use cookies to recognize you and/or your device(s) on, off, and across the different applications of the website and devices. We log usage data when you use the website, including when you view or click on content, browser type, browser language, perform a search or request, the date and time of your request or use one or more tools offered through the website.  We use log-ins, device information internet protocol (“IP”) addresses, and cookies to identify you and log your use.  When you access or leave our Sites, we receive the URL of both the site you came from and the one you go to next. We may also get information about your IP address, proxy server, operating system, web browser and add-ons, device identifier and features, and/or ISP or your mobile carrier. We do not collect information concerning your GPS location.

Restricting and Controlling Cookies

Although most internet browsers accept cookies, you can control these types of technology through your browser settings and similar tools and agree to refuse cookies altogether. You can usually find these settings in the options or preferences menu of your browser. To understand these settings, the following links for commonly used browsers may be helpful, or you can use the help option in your browser for more details:

• Cookie settings in Internet Explorer
• Cookie settings in Firefox
• Cookie settings in Chrome
• Cookie settings in Safari web and iOS
• You can opt out of Google Analytics by installing Google’s opt-out browser add-on

If you refuse to accept cookies by activating the appropriate setting on your browser or smartphone, you prohibit us from delivering the full capability of the website and prevent the use of certain features and services that require these technologies.

Device ID and Location

When you access or leave the Site, we get information about your IP address, proxy server, operating system, web browser and add-ons, device identifier and features, and/or ISP or your mobile carrier. If you use the Site from a mobile device, that device will send us data about your device based on your phone settings and access you have granted the Site, including device type and mobile browser information. We use this information to prevent fraud and unauthorized access to the Site. This information is also used to track total usage and analyze usage data to improve Site functionality.

Do Not Track Signals

We do not currently respond to, or take any action with respect to web browser “do not track”“ signals or similar mechanisms as there is no uniform implementation of the same. Our third-party service providers may honor Do Not Track signals.  For more information about “do not track” signals, please visit https://allaboutdnt.com/.

Consent for Cookies on Our Site

By using our Site without changing your browser or device settings to disable cookies, you agree to this Policy and the use of cookies as described above.  You may see a “cookie banner” on our websites. If you are visiting one of our Site from certain jurisdictions, you may be asked to accept cookies in accordance with this policy.  When you consent to this banner, we will assume that you consent to our use of cookies as described above for all future visits unless you contact us and notify us otherwise.

Personally Identifiable Information

What we collect and why. 

The personal information we collect depends upon what you choose to provide to us through the Site. If you choose to do so, you may provide your personal information (such as name, company name, mailing address, email address and phone number) through our “Contact Us” page and functionality. We do not require that Site users provide, nor do we seek to collect, sensitive data such as religious beliefs, race, ethnicity, philosophical beliefs, or mental health. We do not collect health data by and through our Site.

We use this information to respond to your inquiries and answer your requests. We may use your information to contact you about account, security, legal and other service-related issues such as your use of the Site and/or our services.

Your personal information is also used in several other ways, now or in the future, to fulfill your specific requests, gain a better understanding of Site users and their usage pattern, for Site administration and troubleshooting, to create reports, process financial transactions, to create internal reports and for internal development, to communicate changes and improvements to our website or any registration you have made, improving, analyzing, administering and delivering the Site, to ensure compliance with this Policy and our Terms of Service and exercise our rights under the same, and to otherwise comply with our legal obligations and investigate, respond and resolve legal, security and/or technical issues and complaints.

What we disclose and why 

We will not intentionally sell your personal information to third parties. We may disclose your personal information internally, or to any of our affiliated entities. We may also disclose your information to third party service providers that provide services to us that enable us to provide the Site and our services. Information shared with such third parties is done in a commercially secure fashion and these third parties will have access to your information only as reasonably necessary to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.

We reserve the right to provide third parties with aggregate or de-identified information about Site usage and our services as well as other non-personally identifiable user information about our clients, traffic patterns and related Site and business information. This data does not contain personally identifiable information about any individual user or customer of ARL.

Legal Process

It is possible that we will need to disclose information about you when required by law, subpoena, or other legal process or if we have a good faith belief that disclosure is reasonably necessary to (i) respond to requests from local, state or federal law enforcement officials or to any judicial, administrative, or similar proceeding such as a subpoena; (ii) when required by law to investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (iii) enforce our agreements with you; (iv) investigate and defend ourselves against any third-party claims or allegations; (v) protect the security or integrity of the Site; (vi) in the event of a merger or an acquisition of our corporate assets or similar transaction; or (vii) exercise or protect the rights and safety of ARL and others. We may attempt to notify you about legal demands for your personal data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are unlawful, overbroad, vague, or lack proper authority, but we do not promise to challenge every demand.

We may use your personal information to provide you with notice regarding a security incident or data breach, by: (i) sending a message to the email address you provide (as applicable); (ii) posting to a publicly facing page of our Site; (iii) through major media; and/or (iv) telephonic means, including calls and/or text messages, even if sent via automated means including automated dialers (standard text and data messaging rates may apply from your carrier). Notices sent by e-mail will be effective when we send the email, notices we provide by posting will be effective upon posting, and notices we provide through telephonic means will be effective when transmitted or dialed. You consent to receiving electronic communications from ARL relating to any security incident or data breach.

Protection of Personal Identifiable Information

Although we follow industry standards to ensure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed, we cannot guarantee to you that information to submit to us will never be disclosed in a manner that is inconsistent with this Policy. While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others. As such, we are not responsible for any inadvertent disclosures or any intercepted information sent via the Internet.

Marketing Messages

Visitors to our Site may be given the opportunity to choose whether to have their information used for certain purposes at the point where we ask for the information. Visitors and users of the Site may also be sent messages concerning selected products, companies and/or events that we think may interest you. If you later decide you do not want to be contacted for such promotional purposes, please let us know through the opt-out procedures described in those communications or contact as at the contact information found below. We may use your information to contact you about these security, legal, and other service-related issues. Please be aware that you cannot opt-out of receiving such messages from us.

Payments

We may also allow you to provide financial information through the Site for payment processing (such as credit card number or bank account information). We use third party processors to process payments done online and will not store or otherwise process financial information provided to us online. For information on how those companies use, store, maintain and disclose your credit card information, please see the privacy policy of the payment processor as disclosed to you at the time of payment.

Your Requests Regarding Your Information

Certain state laws may allow you to make the following requests concerning your personal information:

• Verification: You may ask that we verify whether or not we have information about you.
• Deletion: You may ask us to erase or delete all or some of your personal data. Please note that doing so may limit your ability to use certain functionality of the Site.
• Correction/Modification: You may edit some of your personal data through your account or ask us to change, update, or fix your data in certain cases, including if it’s inaccurate.
• Object to, or Limit or Restrict, Use of Data: You can ask us to stop using all or some of your personal data (for example, if we have no legal right to keep using it) or to limit our use of it (for example, if your personal data is inaccurate or unlawfully held).
• Right to Access and/or Take Your Data: You can ask us for a copy of your personal data you have provided to us if we have it in a digital form.
• Opt Out: You may also opt out of targeted advertising, the sale of your data, processing of your sensitive data, or certain automated processing we perform with your personal information.

To make such a request, please send an e-mail to info@arlok.com. We ask that individuals making requests identify themselves and identify the information requested to be accessed, corrected or removed before we process any requests. We may decline to process requests if we cannot verify the requestor’s identity, if we believe the request will jeopardize the privacy of others, if we believe the change would violate any law or legal requirement or cause the information to be incorrect, or for a similar legitimate purpose. You can designate an agent to make a request on your behalf by you and the agent executing and sending us a notarized power of attorney stating that the agent is authorized to act on your behalf.  Please note that we may still require you to verify your identity before we process a request submitted by your agent. The exact scope of these rights may vary by state and ARL only agrees to respond to such requests as required by applicable law.

If you choose to close your account or ask that we modify or delete some or all of your personal information, we will retain your personal data if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our Terms of Service or fulfill any other requests from you (for example, to opt-out of further messages or for a copy of your data).

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically. The response we provide will also explain the reasons we cannot comply with a request, if applicable, and if we decline your request, you will have the right to appeal the same using the same contact information for your original request noted above. If your appeal is denied, you may contact the Oklahoma Attorney General via email at contact@oag.ok.gov  or the online form found here: https://oklahoma.gov/oag/complaints-tiplines/complaints/consumer.html.

We will not discriminate against you for exercising any of your rights under applicable law. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Links To Other Sites

We may include links to the websites of our business partners, vendors, social media websites, and advertisers. The inclusion of any link does not imply our endorsement of any other company, its websites, or its products and/or services. These linked websites have separate and independent privacy policies, and terms of use/service, which we encourage you to read carefully. We have no control over such websites and therefore have no responsibility or liability for the content on such sites or the manner in which the organizations that operate such linked websites may collect, use, disclose or otherwise treat your personal information. If you decide to access any of the third-party websites linked to this Site, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

This Privacy Policy only applies to the Site and information collected on this Site. You are responsible for reviewing the privacy statements and policies of those other websites you choose to link to or from the Site, so that you can understand how those websites collect, use and store your information. We are not responsible for the privacy statements, policies or content of other websites, including websites you link to or from our Site. Websites containing co-branding (referencing our name and a third party’s name) contain content delivered by the third party and not us. Third-party sites may place their own cookies or other files on your computer, collect data, or solicit personal information from you. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, apps, and other online services. They may use this information to provide you with interest-based (behavioral) targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about targeted content, you should contact the responsible provider directly.

How We Retain Your Personal Data

We keep the categories of personal data described in this policy for as long as reasonably necessary to fulfill the purposes described or for as otherwise legally permitted or required, such as maintaining the Site, operating our organization, complying with our legal obligations, resolving disputes, and for safety, security, and fraud prevention. This means that we consider our legal and business obligations, potential risks of harm, and nature of the information when deciding how long to retain personal data. At the end of the retention period, personal data will be deleted, destroyed, or deidentified.

How We Protect Your Information

We have implemented measures designed to secure your information from accidental loss and from unauthorized access, use, alteration and disclosure. However, the safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the Internet is not completely secure; therefore, we cannot guarantee the security of your information transmitted to us. Any transmission of information is at your own risk. We are not responsible for circumvention of any privacy settings or security measure contained on the Site. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You agree that we are not responsible for (i) any disclosure of your information made by you to a third party through your use of the Site; (ii) any disclosure of your information obtained illegally from us; or (iii) any accidental disclosure of your information made by us.

Users From Outside the United States

The Site is offered in and from Oklahoma within the United States and your use of the Site and this Privacy Policy is governed by the laws of the United States and the State of Oklahoma. If you are using the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where the servers that host the Site are located and our central database is operated. We process data both inside and outside of the United States and rely on legally-provided mechanisms to lawfully transfer data across borders. This includes contractual commitments between us and companies transferring personal data that require the protection and security of such data. Nevertheless, the data protection and other laws of the State of Oklahoma, the United States, and other countries might not be as comprehensive as those in your country. By using the Site, you consent to your information being transferred to our facilities and to the facilities of those third-parties with whom we share it with as described in this Privacy Policy.

Modification

We may modify this Privacy Policy at any time and will indicate when changes have been made by revising the date at the top of this Privacy Policy. If we make material changes to how we treat our users’ personal information, we will notify you by e-mail to the email address you provide to us or through a notice of the home page of our Site. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Site and this Privacy Policy to check for any changes. Your continued usage of the Site following the posting of such changes shall mean you accept and consent to those changes. You can print the version of the Privacy Policy that you reviewed and compare it to the version in effect when you use our Site in the future to determine what, if any, changes have been made.

Minors

We do not collect or maintain information from anyone known to be under the age of 18, and no part of this Site is designed to attract anyone under the age of 18. We do not sell products or services intended for purchase by minors or children. If you are under 18, you may only use the Site under the supervision of a parent or guardian. If we discover or are otherwise notified that we have received any such information from a minor in violation of this policy, we will delete that information.

Comments, Questions, and Feedback

If you have any questions, comments or concerns about our Privacy Policy or Site or services, please send an e-mail to info@arlok.com or use the functionality found on the webpage where you found this Policy.

ARL welcomes your feedback and comments regarding this Site and its services; however, you agree that (i) your feedback and comments will immediately upon submission become the sole and exclusive property of ARL without any compensation to you; (ii) there is no obligation for ARL to review or use the same; (iii) ARL will consider your feedback and comments to be non-confidential and there is no obligation for ARL to keep any submission confidential; and (iv) ARL shall be entitled to unrestricted use of the feedback and comments for any purpose and in any way.

Any rights not expressly granted herein are reserved by ARL.